New client forms are available for printing below from your PC/Mac and mobile devices.  Please email if you are unable to access the documents

On your first visit with us, please make sure you have set aside enough time. Our new patient visits usually last about 60 minutes.

For everyones' safety please let us know if your pet is aggressive towards people, other pets, or has behavoir issues.  We need to be able to do a thorough exam which will involve touching the feet, face, belly, rear end etc. If you are concerned that we will not be able to examine your pet, please call us.

PLEASE DO NOT BATHE YOUR PET WITHIN 48 HOURS OF THE APPOINTMENT TIME.

We hope you enjoy and learn from your appointment with us. Please let us take a moment to explain some things unique to our practice:

1. We ask a lot of questions.

Up to 80% of our ability to diagnose your pet's problem lies in your pet's medical history. Often our technician asks questions before the doctor comes in to assist with "history gathering."

2. We will get to know each other.

Most skin and ear problems are not curable, but they are manageable. It takes time and effort to determine the cause(s) and best therapy for your pet. We will request follow up visits.

When your pet's problems are controlled, depending upon the therapies needed, we will require an exam every 6 to 12 months to refill medications. This is for the well-being of your pet to make sure we recommend appropriate therapy and monitor for any adverse effects from medications.

3.  We will need periodic updates and progress exams.

Most skin / ear problems are incurable and are related to immune system alterations. Everyone’s immune system is a little different, so your pet will have “ups and downs” in control.  Rechecks will be essential and will allow us to manage these ups and downs and to provide better service for you and your pet. 

Things to bring with you to the appointment

Besides yourself and your pet, please bring any medications that your pet is currently taking or has recently finished, and the brand names of any foods, supplements and treats that you have been using. If you have been feeding a prescription diet, please bring the exact name of the food with you. Also, if you have been keeping calendars regarding your pets skin condition or treatments bring those with you as well. A complete history will help us to better serve your pets' individual needs.

We look forward to helping you improve your pet's quality of life.

We accept cash, checks and Visa/Mastercard/Discover/American Express as well as Care Credit and ScratchPay for payment.  Please call us at 541-988-5458 with any questions.

If you are interested in Scratch Pay or Care Credit, please click on either banner below to apply.  Thank you.